Infosys is Hiring.📢

Infosys is hiring freshers candidate for the post of Process Executive.

Position: Process Executive

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Job Description :

• SLA Process compliance, Resource Planning, Business process improvement

• Knowledge of operation management

• Driving Daily/Weekly/Monthly Governance calls with client.

• Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process

• Co-Ordinates and conduct training for the team in order to ensure right skilling 

• Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps

• Resolves escalations from the process owners in order to ensure stron customer relationships

• Provide feedback on error transaction and conducts RCA with help of quality SPOC

• Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.

Skills :

• Ability to handle multiple tasks and adherence to on time delivery.

• Understand the contractual requirement for the process and deliver the same.

• Sound decision-making 

• Excellent written and verbal communication skills 

• Good attention to detail 

Qualification: Graduate in any discipline

Salary: INR 3 to 6 LPA

Experience: Freshers

Job Location: Pune, India

To Apply Online  Click here

Interested candidates apply through the mentioned link.

Infosys website : https://www.infosys.com/