HCL is Hiring.📢

HCL Technologies is Hiring Freshers candidate for the post of Analyst. Details are given below..

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 208,000+ ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).

ITBS enables global enterprises to transform their businesses via Digital Foundation, our modernized infrastructure stack built around hybrid cloud, software-defined networks, the digital workplace, and other elements; Digital Business, a combination of our application services and consulting capabilities; and Digital Operations, a three-pronged setup for modernized and efficient operations at enterprise level.

ERS offers engineering services and solutions in all aspects of product development and platform engineering.

Under P&P, HCL provides modernized software products to global clients for their technological and industry-specific requirements.

Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our ‘Digital Enterprise 4.0’ focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.

The company’s DNA of grassroots innovation, its ingrained culture of co-innovation, and its tradition of going far beyond what is expected, to create customer value, clearly differentiates it and gives it a distinct advantage in creating value for businesses in the digital and connected world.

Post: Analyst (SUPPORT)

Job Responsibilities:

• To constantly monitor tickets raised, pending backlogs and respective applicationorBatchorEventsorDatabase.

• To promptly resolve low-complex tickets raised by users within the agreed SLA through compliance to SOPs and work instructions; and to identify anomalies within applications being used by users to be routed to the concerned teams

• To perform periodic health checks, cleaning of archive log (Databaseorapplication) , temporary files etc. using predefined script

• To regularly provide valid inputs that will help enhance the existing knowledge base and SOPs and to document the various processes and workflows as appropriate

• To prepare performance reports that will be shared with required stakeholders

Educational Qualification: BE/B.Tech (Hons), B.Arch., B.E, B.I.S(Bachelor of Information Sciences), B.Sc (Hons), Beng(Hons), BIT (3Y Prog), BIT (4Y Prog), B-Tech

Remuneration : ₹ 2,50,000 - 6,50,000 PA

Experience: Freshers, 0-2 years

Job Location: Noida (India)

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Interested candidates apply through the mentioned link.

Website: www.hcltech.com

Headquarters

50-53, Greams Road, First Floor, Chennai, Tamilnadu, India